Our Allen-based office is currently seeking an Application Specialist I. This person will be expected to communicate effectively with clients while using critical thinking with research to resolve client issues in a professional and efficient manner. The ideal applicant is a self-starter who enjoys solving problems and learning new technologies. Skills test will be administered. E-mail resumes only, please.


Responsibilities:

• COMPLEAT routine maintenance, troubleshooting, configuration
• Working assigned tasks to completion in an efficient manner
• Analyzing customers requirements and design logic
• Writing scripts, testing, and performing reviews
• Proper escalation and routing of customers issues and requests
• Creation of new processes and procedures as needed for efficient completion of duties
• Documentation and administrative duties as assigned
• On-call rotation

Requirements:

• High school diploma or equivalent
• 0-2 years of programming experience, ability to apply logic
• Ability to efficiently use Windows 2000 or higher and MS Office 2000 or higher
• Ability to communicate with customers
• Travel Industry experience a plus

Very casual work environment with good benefits including:

• Personal medical coverage in our group medical plan with employer contribution
• Optional dependent medical coverage
• Personal dental/vision coverage in our group plan with employer contribution
• Optional dependent dental/vision coverage
• Company paid employee benefits for STD, LTD and basic life coverage
• Seven paid holidays each calendar year
• Accumulation of 18 days of paid time off (PTO) each full year of employment
• Participation in the company’s 401-k profit sharing plan
• Flexible Spending Account (FSA)

Salary:

Depends on Experience

Category:

Computer, Software

Education Level:

HS or equivalent

Location:

Allen, TX 75013

Status:

Full-Time Employee

Relevant Work Experience:

1+ years