CETAS
COMPLEAT Enabled Travel Authorization System
About CETAS
COMPLEAT Enabled Travel Authorization System (CETAS) is a powerful and flexible
pre-trip authorization platform built on the COMPLEAT foundation.
CETAS’ basic functionality is used by travelers, approvers, bookers and travel agents
to:
- Submit trips for authorization
- Approve or decline those trips
- View trips requiring authorization based on company travel policies
- Communicate between the interested parties
CETAS can determine whether authorization is needed for a given passenger and itinerary,
if travel has already been approved or declined, or whether changes to the itinerary
warrant re-approval. CETAS can be used to interact with the GDS and external systems
when trips requiring authorization are identified, approved, declined, or require
re-approval.
CETAS Workflow Overview
In the standard CETAS workflow, after travel is booked, the Approver is notified
of the Trip Authorization Request (TAR) via email if travel policy requires
it (due to cost, international travel, etc.). CETAS allows for the designation of
a specific Approver or the use of a “pool” of Approvers. Once received, the Approver
can either approve or decline the booking. The traveler is then notified of trip
approval or denial and any associated reasons or comments. Significant changes to
the trip will trigger reapproval and the TAR will be reopened.
User Roles
Available functionality within CETAS is based on a user’s role. Below is a list
of the roles and their responsibilities within CETAS.
Traveler: The person taking a trip. They will be able to view trip and TAR
details as well as send and receive messages from other parties. They can initiate
approval for their trips.
Booker: A Booker is an optional role for someone who creates or manages itineraries
for other travelers. Bookers will be able to operate the CETAS website on behalf
of a Traveler and perform Traveler functions.
Approver: An Approver will be able to review, approve, and deny trips in
addition to communicating with the traveler/ booker.
Agent: The purpose of this optional role is to allow a user to stay informed
as to the status of a particular trip. Agents will receive e-mail notifications
when another party (Traveler, Booker, or Authorizer) of the TAR submits a message
to the Agent. Agents will be able to follow a link into the TAR, read, and reply
to the message.
TAR Admin: This administrator role can view, assign, approve or decline any
TAR. They are a “super approver” who can manage all TARs in the system.
Site Admin: The Site Admin is the top level administrator for a CETAS site.
Full administration rights give them the ability to add and delete users, assign
user roles, and customize the look and feel of the site as needed.
TAR View
The complete contents of a TAR will be displayed to any user (the Traveler, Approver,
Booker, or Agent) viewing an itinerary with an associated TAR, including the list
of travel policy issues and the entire dialog. However, the available buttons will
change based on the user’s role.
The Comments/Questions dialog can be used to communicate with other parties associated
with the TAR. When submitting a message from this dialog, the content of the message
will be added to the dialog section of the page, and an e-mail will be sent to the
intended recipient of the message.
These are the elements of a TAR as seen in the above image:
- TAR ID: The unique number used to identify this TAR
- Traveler: The Traveler name or e-mail address
- Travel Policy Issues: A list of variants from the configured policy rules
for this trip - “(none)” will be displayed if no variants were found
- Dialogue: A date/time sorted list of comments and questions that have been
submitted by the individuals associated with the TAR
- Approver(s): If there is only one Approver this will display the Approver’s
name or e-mail address; otherwise this will display the pool of potential Approvers
- Status: The current status of the TAR
Mobile CETAS/CETAS Apps
CETAS can be accessed from any mobile device (iPhone, Blackberry, Pocket PC, Android
or Windows Mobile SmartPhone) with Internet access. Users can purchase the iPhone
app separately or utilize the mobile version of the web site. Both options provide
ease of use and readability for a smaller device.
CETAS Customization
In addition to the configuration of policy rules, many visual components of CETAS
can easily be changed. Site colors, logos and emails can be customized to provide
the branding required to strengthen your identity with your customers.
CETAS Summary
CETAS offers a host of benefits to business-savvy customers looking to control costs
and implement processes to audit travel policy adherence:
- Configure authorization criteria
- Implement travel policy terms
- Report on policy issues
- Configure approver lists
- Receive traveler-initiated vs. auto-generated TARs
- Monitor trip details post authorization
- Configure CETAS portals so that each customer has a unique look and feel
- View status or authorize travel via mobile devices
CETAS is available as a standalone application or as an add-on for COMPLEAT users.
CETAS uses your company’s policies and standards from COMPLEAT for its business
logic and configuration settings.
The result is a tightly integrated, efficiently administered, perfectly automated
solution for pre-trip travel authorization.
CETAS Demos
Please contact us at 972-612-7121 or
sales@gdsx.com
to get additional information regarding CETAS or to arrange a demo.