CETAS
COMPLEAT Enabled Travel Authorization System
About CETAS
COMPLEAT Enabled Travel Authorization System (CETAS) is a
powerful and flexible pre-trip authorization platform built on the
COMPLEAT foundation.
CETAS’ basic functionality is used by travelers, authorizers, bookers
and travel agents to:
- View trips requiring authorization based on company travel policies
- Communicate between the interested parties
- Submit trips for authorization
- Approve or decline those trips
COMPLEAT routines can determine whether authorization is
needed for a given passenger and itinerary, if travel has already
been approved or declined, or whether changes to the itinerary
warrant re-approval. These routines can be used to interact with
the GDS and external systems when trips requiring authorization
are identified, approved, declined, or require re-approval.
CETAS Workflow Overview
In the standard CETAS workflow, after travel is booked, the
Authorizer is notified of the Trip Authorization Request (TAR) via
email if travel policy requires it (cost, international travel, etc.).
CETAS allows for the designation of a specific authorizer or the use
of a “pool” of authorizers who claim individual TARs to be approved.
Once received, the Authorizer can either approve or decline the
booking. The traveler is notified of trip approval or denial and any
associated reasons or comments. Significant changes to the trip
will trigger reapproval and the TAR will be reopened.
User Roles
Available functionality within CETAS is based on a user’s role. Below
is a list of the roles and their responsibilities within CETAS.
Traveler: The person taking a trip. They will be able to view
trip and TAR details as well as send and receive messages
from other parties. They can initiate approval for their
trips.
Booker: A Booker is an optional role for someone who
creates or manages itineraries for other travelers. Bookers
will be able to operate the CETAS website on behalf of a
Traveler and perform Traveler functions.
Authorizer: An Authorizer will be able to review, approve,
and deny trips in addition to communicating with the
traveler/booker.
Agent: The purpose of this optional role is to allow a user to
stay informed as to the status of a particular trip. Agents will
receive e-mail notifications when another party (Traveler,
Booker, or Authorizer) of the TAR submits a message to the
Agent. Agents will be able to follow a link into the TAR, read,
and reply to the message.
TAR View
The complete contents of a TAR will be displayed to any user (the
Traveler, Authorizer, Booker, or Agent) viewing an itinerary with an
associated TAR, including the list of policy variants and the entire
dialog. However, the available buttons will change based on the
user’s role.
The Comments/Questions dialog can be used to communicate with
other parties associated with the TAR. When submitting a message
from this dialog, the content of the message will be added to the
dialog section of the page, and an e-mail will be sent to the intended
recipient of the message.
These are the elements of a TAR as seen in the above image:
- TAR ID: The unique number used to identify this TAR
- Traveler: The Traveler name or e-mail address
- Policy Variants: A list of variants from the configured
policy rules for this trip - “(none)” will be displayed if no
variants were found
- Dialog: A date/time sorted list of comments and questions
that have been submitted by the individuals associated
with the TAR
- Authorizer(s): If there is only one Authorizer this will
display the Authorizer’s name or e-mail address; otherwise
this will display the pool of potential authorizers
- Status: The current status of the TAR
Mobile CETAS
CETAS can be accessed from any mobile device (Blackberry, Pocket
PC, or Windows Mobile SmartPhone) with Internet access. The
mobile version of the site is essentially a slimmed down version to
allow faster downloads, ease of use and readability for a smaller
device.
CETAS Customization
In addition to the configuration of policy rules via routines, many
components of CETAS can easily be customized including site colors
and emails.
CETAS Summary
CETAS offers a host of benefits to business-savvy customers looking
to control costs and implement processes to audit travel policy
adherence:
- Configure authorization criteria
- Implement travel policy terms
- Report on policy variants
- Configure authorizer lists
- Receive traveler-initiated vs. auto-generated TARs
- Monitor trip details post authorization
- Configure CETAS portals so that each customer has a unique look and feel
- View status or authorize travel via mobile devices
CETAS is available as a standalone application or as an add-on for COMPLEAT users.
CETAS uses your company’s policies and standards from COMPLEAT for its business
logic and configuration settings.
The result is a tightly integrated, efficiently administered, perfectly
automated solution for pre-trip travel authorization.
CETAS Demos
Please contact us at 972-612-7121 or
sales@gdsx.com to get additional
information regarding CETAS or to arrange a demo.